Hydrographic and Oceanographic Service of the Navy
Within its quality policy, the Hydrographic and Oceanographic Service of the Navy (SHOA) is interested in knowing the level of users satisfaction with regard to their requests. Therefore we thank you for filling out this brief survey.
WE WANT THE BEST SERVICE FOR YOU!
I.- Identification
User Type
Purchased Product
II.- Evaluation of the Product and Service
Poor
Satisfactory
Good

Excellent
Which is your quality perception of the...?
        
1.-  Presentation
2.-  Material
3.-  Content (information)
4.-  Size / Scale
5.-  Coverage
6.-  Packing
7.-  Product Availability
8.-  Customer Service (at Sale) / Distribution
9.-  Time of Delivery
10.- Information Service / Complaints
 
III.- General Perception
 Poor Satisfactory Good Excellent
11.- Of Products and Services SHOA provides
 
IV.- General Comments 
If you wish, make any comment you deem appropriate. If you wish, leave us your e-mail.
THANK YOU FOR YOUR CONTRIBUTION!
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